Steven Kramer currently serves as WorkJam’s CEO. He is responsible for the strategic direction of the company. Steven has more than 20 years of executive leadership experience driving business results and developing disruptive technologies. Prior to WorkJam, Steven co-founded iCongo, a leading global software provider for omni-channel retail and B2B commerce solutions, which merged with hybris Software in 2011 and became the largest independent provider of e-commerce solutions with 27 offices worldwide, 1000+ employees and more than 600 customers. Steven was part of the Executive Management team and Board Member at hybris.
WorkJam’s Digital Workplace Management Master Class will cover the changing demands and expectations of the workforce. Steve Kramer and Mike Zorn will discuss how to engage and retain employees to develop a better customer experience. They will focus on how to increase employee knowledge with digital training and how to deploy employee-level task management. The class will cover how companies can improve communication between corporate and employees so that everyone aligns with its goals and vision.
- Engage and retain knowledgeable employees
- Effectively onboard and continuously train employees
- Unify the workforce with the company’s vision and goals