January 25, 2018
Southwest Airlines Training & Operations Support (TOPS) Building , Dallas, TX
Southwest Airlines Training & Operations Support (TOPS) Building , Dallas, TX
Paul Rumsey
Chief Learning Officer
Parkland Health & Hospital System
Check out the incredible speaker line-up to see who will be joining Paul.
Download The Latest AgendaThursday, January 25, 2018
4:15 PM Building Career Progression and Employee Engagement from the Bottom Up
Most organizations focus their career development resources on leaders, yet the greatest employee population impacts customers on the front line. Individual contributors often feel overlooked, under-appreciated and under-developed, resulting in high turnover rates and low employee morale. Without neglecting leadership development, Parkland Health & Hospital System implemented a robust frontline career development program that won the National Fund/CareerSTAT Emerging Leader Award. This workshop will discuss career development strategy, implementation best practices, risks and methods for overcoming those risks.
- Explain key components of a frontline, career development strategy
- Identify best practices for building a frontline, career development program
- Discuss potential risks for implementing frontline, career development programs
- Formulate risk mitigation tactics to ensure implementation success and sustainability