Chief Learning Officer
Parkland Health & Hospital System
Most organizations focus their career development resources on leaders, yet the greatest employee population impacts customers on the front line. Individual contributors often feel overlooked, under-appreciated and under-developed, resulting in high turnover rates and low employee morale. Without neglecting leadership development, Parkland Health & Hospital System implemented a robust frontline career development program that won the National Fund/CareerSTAT Emerging Leader Award. This workshop will discuss career development strategy, implementation best practices, risks and methods for overcoming those risks.
- Explain key components of a frontline, career development strategy
- Identify best practices for building a frontline, career development program
- Discuss potential risks for implementing frontline, career development programs
- Formulate risk mitigation tactics to ensure implementation success and sustainability