January 25, 2018
Southwest Airlines Training & Operations Support (TOPS) Building , Dallas, TX

Mike Zorn

VP, Workplace Strategy
WorkJam
Mike Zorn is WorkJam’s VP of Workplace Strategy. In his role, he works with companies to develop strategies, using the Workjam Digital Workplace, to empower and engage their hourly workforce. With a focus on the emerging workforce it is essential that companies use a platform like Workjam to meet the demands of the multifaceted associates. Prior to joining Workjam Mike spent 30+ years with Macy’s Inc., the last 15 as the Senior Vice President of Associate and Labor Relations. His responsibilities included culture and employee engagement development, internal branding and communications, employee and labor relations strategy for the Macy’s enterprise.


9:45 AM Enhancing Knowledge Through a Digital Workplace

WorkJam’s Digital Workplace Management Master Class will cover the changing demands and expectations of the workforce. Steve Kramer and Mike Zorn will discuss how to engage and retain employees to develop a better customer experience. They will focus on how to increase employee knowledge with digital training and how to deploy employee-level task management. The class will cover how companies can improve communication between corporate and employees so that everyone aligns with its goals and vision.
Benefits Realized:
  • Engage and retain knowledgeable employees
  • Effectively onboard and continuously train employees
  • Unify the workforce with the company’s vision and goals



Check out the incredible speaker line-up to see who will be joining Mike .

Download The Latest Agenda